Product · AI Workforce

Six AI employees, one team.

Karl is a workforce, not a tool. Six AI employees with defined roles — Receptionist, Reputation Specialist, Social Media Manager, SEO Expert, Sales Assistant, Inside Salesperson — every one working from the same AI CRM, every one one click from your approval.

Why “AI workforce,” not “AI tool.”

Karl is the marketing operations layer for service businesses — built as a team of AI employees with defined roles, not a feature list with a login. Here's the framing that runs through every part of the product.

Role, not a tool

Each employee has a job description, not a feature list.

A tool sits there waiting for someone to use it. An AI employee owns an outcome — replies to every message, asks every customer for a review, drafts every post — and reports on what it did at the end of every week. The owner sets the goals; the employee executes.

Team, not a stack

Six employees that talk to each other through one AI CRM.

The Receptionist's tone trains the Reputation Specialist's review replies. The Sales Assistant's pipeline shapes what the Inside Salesperson re-engages. Your social posts reference the same brand voice your blog uses. Every employee works from the same context — that's what makes Karl better than a stack of disconnected tools.

Augmentation, not replacement

Karl extends your team. He doesn’t displace it.

Karl handles the repeatable operational work — first replies, review requests, post drafts, listing updates, ad reports. Judgement calls, customer relationships, the work that needs your name on it — that stays with you. Everything Karl drafts is one click from your approval.

Meet the six AI employees.

Each one trained on millions of conversations and customized to your business at onboarding. Hire one. Hire all. Bring them online when you need them.

01
The Receptionist
01 · Messaging

The Receptionist

Replies to every message your business receives. Qualifies the lead. Books straight to your calendar.

  • +Replies on web chat, WhatsApp, Facebook Messenger, Instagram DMs, and email — 24/7
  • +Qualifies leads with a discovery gate before booking
  • +Books appointments straight to your calendar
  • +Trained on your services, your tone, your booking system
  • +Hands off to you when human judgement is needed
Hire the Receptionist solo →
02
The Reputation Specialist
02 · Reviews

The Reputation Specialist

Manages your reviews on every platform and asks your happy customers for theirs.

  • +Monitors reviews across Google, Trustpilot, and Facebook
  • +Drafts replies in your tone — you approve every one
  • +Sends review requests by email after every job or appointment
  • +Runs NPS surveys to find your promoters
  • +Alerts you immediately when a 1–3★ review lands
03
The Social Media Manager
03 · Content

The Social Media Manager

Drafts, schedules, and posts content across every social channel your business runs on.

  • +Posts to Facebook, X, LinkedIn, Instagram, YouTube, and Google Business Profile
  • +Generates branded text and visuals
  • +Schedules content on a calendar you set
  • +Drafts blog and website content
  • +You approve everything before it goes live
04
The SEO Expert
04 · Local search

The SEO Expert

Analyses search trends, tracks local rank, and improves your visibility — including in AI search.

  • +Tracks local-pack rank across your service area
  • +Analyses keywords driving local search
  • +Suggests content + on-page improvements
  • +Optimizes Google Business Profile content
  • +Monitors AI-citation visibility — ChatGPT, AI Overviews, Perplexity
05
The Sales Assistant
05 · CRM & insights

The Sales Assistant

Keeps your CRM up to date, surfaces opportunities, and frees your team from data entry.

  • +Auto-updates contact records after every meeting
  • +Identifies the next best step for every lead
  • +Logs every conversation across channels
  • +Surfaces sales opportunities you'd otherwise miss
  • +Frees your team from data entry
06
The Inside Salesperson
06 · Lead qualification

The Inside Salesperson

Qualifies leads, handles common objections, and books high-value appointments — in your sales voice.

  • +Acts as a professional consultant on every inbound
  • +Mandatory discovery gate qualifies every lead
  • +Books high-value appointments 24/7
  • +Handles common objections in your sales voice
  • +Routes only ready-to-buy leads to your team
Build your own · 07+

Custom AI Employee

For tasks unique to your business. Train AI employees on your own workflows, documents, and rules.

  • +No-code setup using plain language
  • +Trained on your documents and processes
  • +Connects to your CRM, scheduling, billing
  • +Examples: Job Estimator, Project Manager
How you direct Karl

You stay in control. Karl does the work.

Karl is augmentation, not autopilot. You set the goals, the tone, the rules — Karl executes inside the rails and surfaces the decisions that need you for approval.

See the Karl interface →
01

Per-role configuration

Calendar, brand voice, target keywords, booking rules, escalation thresholds — set once per employee, change any time. Karl trains on what you give him on day one and learns from your approvals after that.

02

Approval queues

Every review reply, social post, ad copy update lands in your inbox for one-click approval. Auto-approve high-confidence work after the first 4 weeks if you want — Karl earns the trust by showing his working.

03

Escalation rules

Karl escalates when something needs you — a 1★ review, a high-value inquiry he wants you to call back, a calendar conflict. You set the channel (email or WhatsApp) and the threshold.

04

Weekly summary

Every Monday at 08:00, your inbox gets a one-page summary: actions taken, hours reclaimed, reviews collected, local rank movement, ads performance. Drill into any line with one click.

Standard
£259/month

Show up where customers look

Includes
+Conversation AI on web chat, WhatsApp, Facebook Messenger, Instagram DMs
+Review monitoring with manual reply on Google + Facebook
+Schedule and post to Facebook + Google
+Listings on Google, Facebook, Apple, Bing, X, Instagram + 30+ sources
+Local SEO with 15 tracked keywords and listing sync to hundreds of directories
+AI CRM (Standard)
+Setup services: Google Business Profile claim + AI Receptionist setup
Setup
£295
Commitment
12 / 24 mo
Get Karl Standard
ProMost chosen
£429/month

Capture and convert more inbound

Everything in Standard, plus
+AI Reputation Specialist responding across Google, Facebook, Yelp + 100+ review sites
+AI Social Media Manager on Instagram, LinkedIn, X, TikTok
+Email marketing campaigns
+Reviews widget for your website
+AI-generated text and images for social posts
+Competitor monitoring (up to 3 competitors at Pro)
+Online citations + social mentions monitoring
Setup
£295
Commitment
12 / 24 mo
Get Karl Pro
Premium
£689/month

Run the whole marketing function

Everything in Pro, plus
+Auto-respond to Google + Facebook reviews
+Auto-request new reviews via email
+NPS (Net Promoter Score) tracking with built-in workflows
+AI CRM Pro with Conversation Intelligence and Sales Coaching
+Karl Services: AI Reputation Specialist setup
+Managed Social Media — 12 expert-reviewed posts per month plus a quarterly SEO blog
+Managed SEO — audits, listings work, blogs, backlinks
Setup
£295
Commitment
12 / 24 mo
Get Karl Premium
À la carte

Pick the AI employees and managed services that fit your business. We put the plan together.

Why 12 or 24 months?

You're hiring an employee. Marketing compounds over time — give Karl the runway.

Setup fee

Flat £295 for every plan. Covers onboarding, brand training, account setup, and channel activation.

Not sure which scope fits?

Three quick ways to figure out the right starting point for your business.

FAQ

Questions, answered.

The common ones. If yours isn't here, drop us a line.

The setup fee covers brand training on your voice, account setup, channel activation (Google Business Profile, web chat, listings sync), and the onboarding session with the team. Karl is fully configured for your business before month one starts. The exact amount depends on the product — see the pricing cards above for current rates.

You're hiring an employee, not paying a SaaS subscription. Marketing compounds over time — reviews collect, local SEO climbs, content libraries build. Karl needs the runway to show what he's worth.

24-month commitments come with personalized setups — extra training data, custom integrations, multi-site coordination, where they apply. Book a free consultation and we'll put together an offer that fits your business — pricing included.

Published plans are sized for single-site and small-multi-site businesses. For agencies and chains over 5 locations, we build a custom plan — contact us.

No — every price shown is ex VAT. UK VAT is added at the standard rate on every invoice.

No surprise hikes. We may adjust list prices for new customers over time, but the rate you sign at is the rate you renew at for the first commitment cycle.

Karl is ready to start.

Enter your details and Karl emails you the Business Snapshot — what's working, what's slipping, what to fix first.

Audit across six categories — listings, reviews, social, website, SEO, ads.